**General Terms and Conditions of Sale (GTC) Updated on September 18, 2023**

These General Terms and Conditions of Sale (hereinafter « GTC ») govern the contractual relationship between the company SASU Appy Learning (hereinafter « the Seller ») and its customers (hereinafter « the Buyer ») in the context of the sale of ebooks via the website https://mindeo.academy.

**Article 1. Definitions**

1.1. The terms used in these General Terms and Conditions of Sale (GTC) have the following definitions:

– **Ebooks**: Refers to a digital work or e-book represented by a digital file, allowing representation on an electronic device of a work of the mind. Each ebook format constitutes a distinct digital file subject to separate orders and payments.
– **Download**: The transmission of a digital file incorporating the digital item chosen by the customer on an electronic device connected to the Internet and its reproduction on the customer’s electronic reading device for personal reading purposes.

**Article 2. Purpose**

2.1. These GTC govern the sale of ebooks offered for download by the company SASU Appy Learning via the website https://mindeo.academy. These GTC may be amended, but the applicable conditions are those in effect at the time of placing the order.

2.2. Unless proven otherwise, the terms of the order retained by the ebook catalog in the form of electronic records on the purchase site constitute evidence of all transactions between the customer and https://mindeo.academy.

2.3. The terms of download, reading, and the general technical constraints associated with downloading digital files offered by SASU Appy Learning are detailed and updated on the homepage. No claims or refund requests can be made on the basis of a lack of awareness or refusal of these terms and general technical constraints.

**Article 3. Order, Payment, and Delivery Process**

3.1. To benefit from the services offered by SASU Appy Learning, the Buyer declares to be at least 18 years old and to have the legal capacity to make the prior payment required for downloading the ebooks offered.

3.2. After payment validation, access to the ordered ebooks is confirmed and cannot be canceled or refunded. The purchase price will be automatically debited after payment validation.

3.3. From the moment the download links are sent, orders for digital files are considered firm and final and cannot be exchanged or refunded.

3.4. The 14-day withdrawal period does not apply after the download links are sent, as this constitutes final delivery of the product.

3.5. In case of difficulty, the Buyer can contact customer service by email at the contact address indicated on the order confirmation email or on the « contact page » of the website.

**Article 4. Prices**

4.1. The prices of ebooks are indicated in euros (€), including all taxes, and are subject to change at any time without notice.

4.2. Payment for ebooks is made online via Shopify Payments, a secure payment service. The Buyer accepts the payment conditions of Shopify Payments.

4.3. The Buyer acknowledges and accepts that payments are immediate and non-refundable. By purchasing ebooks, the Buyer expressly waives the 14-day right of withdrawal provided for in Article L221-28 of the French Consumer Code in order to benefit from immediate content delivery.

**Article 5. Refund Policy**

5.1. SASU Appy Learning does not offer a satisfaction guarantee or refunds. No refunds will be made after payment validation, even if the Buyer decides later not to download or read the digital files.

**Article 6. Proof**

6.1. Unless proven otherwise, the data recorded on https://mindeo.academy constitutes evidence of all orders placed.

**Article 7. Liability**

7.1. The obligations of SASU Appy Learning concerning ebooks are obligations of means. Consequently:
– SASU Appy Learning cannot be held responsible for limitations related to the Internet network, technical performance, and response times for consulting, querying, or transferring data.
– The Buyer communicates confidential information at their own risk. It is their responsibility to protect their data and software from computer « viruses. »
– The Buyer must verify that, in accordance with the law of their country, there are no prohibitions or restrictions concerning the ordered digital files.

7.2. SASU Appy Learning undertakes to make every effort to enable the Buyer to access the reading of the ordered digital files. In any event, SASU Appy Learning’s liability will be limited to the value of the digital file download service ordered and paid for by the Buyer.

**Article 8. Privacy Policy**

8.1. For more information on the use of personal data, please refer to the legal notices of https://mindeo.academy.

**Article 9. Intellectual Property Rights**

9.1. All trademarks, names, illustrations, images, or logos

belonging to SASU Appy Learning are protected by applicable trademark and copyright laws.

**Article 10. Limitations of Liability**

10.1. SASU Appy Learning and its services are provided without express or implied warranties. The use of https://mindeo.academy is at your own risk.

10.2. SASU Appy Learning cannot be held liable for indirect losses, loss of data, disruption of site usage, or other indirect damages.

**Article 11. Assignment of Contract**

11.1. SASU Appy Learning reserves the right to transfer all or part of its rights or obligations under these GTC.

11.2. Users may not assign their rights or obligations under these GTC without the written consent of SASU Appy Learning.

**Article 12. Contact**

All communications related to https://mindeo.academy must be sent using the contact details indicated in this document.

**Article 13. Applicable Law and Disputes**

These general terms and conditions are subject to French law.

In the event of a dispute regarding the conclusion, interpretation, or performance of the Contract, the Buyer may use the following consumer mediator to reach an amicable settlement of the dispute:

MEDICYS
73 Boulevard de Clichy
75009 Paris
Tel: 01 49 70 15 93
contact@medicys.fr

In the absence of an amicable settlement of the dispute between the Parties or with the assistance of the consumer mediator, the competent courts will be seized to settle the dispute.

The consumer residing in Europe should be aware that the European Commission has set up an online platform for alternative dispute resolution, which provides an extrajudicial method for resolving any disputes arising from online sales and service contracts. Therefore, if you are a European consumer, you can use this platform to resolve any disputes arising from the online contract concluded with the owner.

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

The owner is available for any questions via the email address provided in the owner’s information in this document.

**Contact Us**

SASU APPY LEARNING
4 Av. Henri Barbusse. 93700, DRANCY, FRANCE

Mindeo.academy is at your disposal for all your comments or suggestions. You can write to us in French by email at info@mindeo.academy.